Terms and Conditions for Jaya7 Players

These Terms and Conditions ("Terms") govern your access to and use of the Jaya7 platform, including all games, payment services, promotions, and any other features available through the Jaya7 website and mobile interface. Jaya7 is operated as an online gaming platform serving players in Bangladesh.

By accessing the Jaya7 platform, creating an account, making a deposit, or placing a bet, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. These Terms apply to all users of the Jaya7 platform regardless of how they access it — whether through a desktop browser, mobile browser, or the Jaya7 app.

If you do not agree to any part of these Terms, you must not use the Jaya7 platform. Continued use of the platform after any update to these Terms constitutes acceptance of the updated version. Jaya7 recommends that you review these Terms periodically to stay informed of any changes.

These Terms should be read alongside the Jaya7 Privacy Policy and the Responsible Gaming policy, both of which form part of the overall agreement between you and Jaya7.

To register and use the Jaya7 platform, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age. Jaya7 does not permit underage gambling under any circumstances.
• You must be accessing the platform from a jurisdiction where online gaming is not explicitly prohibited for you personally.
• You must not be a current employee, contractor, or immediate family member of a Jaya7 employee or contractor.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to you.
• You must not be registered on any self-exclusion list that would prohibit you from accessing online gaming services.

Jaya7 reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, Jaya7 may suspend or close your account and withhold any pending withdrawals pending investigation. Age verification is not optional — it is a legal and operational requirement that Jaya7 takes seriously.

If you registered on Jaya7 while underage, you must contact the support team immediately. Jaya7 will close the account and return any deposited funds to the original payment source where technically possible.

Each player is permitted to hold one account only on Jaya7. Creating multiple accounts — whether under the same name, different names, or using different payment methods — is strictly prohibited. If Jaya7 detects duplicate accounts linked to the same individual, all associated accounts may be suspended and balances withheld pending review.

When registering on Jaya7, you are required to provide accurate and complete information. This includes your real name, a valid contact number, and a payment method registered in your own name. Providing false information during registration is a breach of these Terms and may result in immediate account closure.

You are responsible for maintaining the confidentiality of your Jaya7 account credentials. Do not share your username or password with anyone. Jaya7 will never ask for your password via chat, email, or any other channel. If you suspect that your account has been accessed without your authorisation, contact the Jaya7 support team immediately.

• Use a strong, unique password for your Jaya7 account.
• Do not access your Jaya7 account from shared or public devices.
• Log out of your account after each session on shared devices.
• Notify Jaya7 support immediately if you notice any unauthorised activity on your account.

Jaya7 is not liable for losses resulting from unauthorised account access where the player has failed to take reasonable steps to protect their login credentials.

All deposits on Jaya7 are processed in Bangladeshi Taka (BDT). Jaya7 accepts deposits via bKash, Nagad, and Rocket. No other payment methods are currently supported. There are no currency conversion fees — your account balance is held and displayed in BDT at all times.

The minimum deposit on Jaya7 is ৳20. There is no maximum deposit limit imposed by Jaya7, though your mobile financial service provider may apply their own transaction limits. Deposits are credited to your Jaya7 account instantly in most cases. If a deposit is not reflected within 15 minutes, contact the support team with your transaction reference number.

All deposits must be made from a payment account registered in your own name. Jaya7 does not accept third-party deposits. If a deposit is received from a payment account that does not match the name on your Jaya7 account, the deposit may be reversed and your account suspended pending investigation.

Jaya7 reserves the right to request documentation to verify the source of funds for large deposits. This is a standard anti-money laundering requirement and is not a reflection of any suspicion directed at the player. Failure to provide requested documentation may result in the deposit being held until verification is complete.

Withdrawals on Jaya7 are processed to the same payment method used for the most recent deposit. This means if you deposited via bKash, your withdrawal will be sent to your bKash account. Jaya7 does not process withdrawals to third-party accounts or to payment methods not previously used for a deposit.

The minimum withdrawal amount on Jaya7 is ৳100. Withdrawal requests are typically processed within 10 minutes during normal operating hours. In some cases, particularly for larger amounts or where additional verification is required, processing may take longer. Jaya7 will communicate any delays to the affected player.

• Withdrawals are only available to players who have completed at least one deposit on Jaya7.
• Bonus funds cannot be withdrawn until the applicable wagering requirement has been met in full.
• Jaya7 may request identity verification before processing a withdrawal, particularly for first-time withdrawals or large amounts.
• Withdrawals will not be processed to accounts where the name does not match the Jaya7 account holder's name.

Jaya7 offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to specific terms, including wagering requirements, time limits, and game restrictions. The specific terms for each bonus are communicated at the time the bonus is offered and must be read carefully before accepting.

Wagering requirements specify how many times a bonus amount must be wagered before it can be withdrawn. For example, a bonus with a 20x wagering requirement means the bonus amount must be bet a total of 20 times before any associated winnings become withdrawable. Wagering requirements vary by promotion and are always stated clearly in the bonus terms.

• Bonuses are credited to a separate bonus balance and cannot be withdrawn directly.
• Only real-money bets count towards wagering requirements unless stated otherwise.
• Jaya7 reserves the right to withdraw a bonus offer at any time before it has been claimed.
• Players who attempt to abuse bonus offers — including through the use of multiple accounts or systematic low-risk betting strategies designed to clear wagering requirements — will have their bonuses voided and may have their accounts suspended.
• Bonuses cannot be transferred between accounts or combined with other offers unless explicitly stated.

Jaya7 may modify the terms of ongoing promotions with reasonable notice. If a promotion is modified after you have already claimed a bonus, the original terms at the time of claiming will apply to your existing bonus balance.

Jaya7 is committed to providing a fair gaming environment for all players. The following conduct is strictly prohibited on the Jaya7 platform:

• Using automated betting software, bots, or scripts to place bets or interact with the platform.
• Exploiting software bugs, glitches, or errors in games to gain an unfair advantage. Any winnings obtained through exploitation of a bug are void and will not be paid out.
• Colluding with other players to manipulate game outcomes, particularly in live dealer games.
• Using multiple accounts to claim bonuses more than once or to circumvent account restrictions.
• Engaging in any form of money laundering or using the Jaya7 platform to process funds from illegal activities.
• Providing false information during registration or verification processes.
• Attempting to access other players' accounts or interfere with the platform's technical infrastructure.

Jaya7 monitors all accounts and betting activity for signs of prohibited conduct. Where prohibited conduct is detected, Jaya7 will take appropriate action, which may include voiding bets and winnings, suspending or closing the account, and reporting the activity to relevant authorities where legally required.

Jaya7 reserves the right to suspend or close any account at its discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Detection of fraudulent activity, bonus abuse, or money laundering.
• Failure to provide requested identity or payment verification documents.
• Discovery that the account holder is under 18 years of age.
• A valid self-exclusion request from the account holder.
• Inactivity for an extended period, subject to applicable regulations.

Where an account is closed due to a breach of these Terms, any pending withdrawals may be withheld pending investigation. Where an account is closed for reasons unrelated to a breach — such as a voluntary closure request — any remaining real-money balance will be returned to the player's registered payment method after standard verification checks.

Players who wish to close their Jaya7 account voluntarily may do so by contacting the support team. Voluntary account closure requests are processed within 48 hours. If you are closing your account due to concerns about your gaming behaviour, Jaya7 strongly recommends using the self-exclusion option rather than a standard closure, as self-exclusion provides additional protections.

Jaya7 is committed to promoting responsible gaming among all players on the platform. Gaming should be an enjoyable form of entertainment, not a source of financial stress or personal harm. Jaya7 provides a range of tools to help players manage their gaming activity responsibly.

• Deposit limits: Set daily, weekly, or monthly limits on how much you can deposit into your Jaya7 account.
• Session reminders: Receive notifications after a set period of continuous play to remind you to take a break.
• Self-exclusion: Temporarily or permanently exclude yourself from the Jaya7 platform. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.

If you are concerned about your gaming behaviour or that of someone you know, Jaya7 encourages you to visit the Responsible Gaming page for detailed information on the tools available and guidance on seeking help. Jaya7 takes all responsible gaming requests seriously and will act on them without delay.

Players who have self-excluded from Jaya7 must not attempt to re-register or access the platform during their exclusion period. Any accounts created in breach of a self-exclusion will be closed immediately and any deposits returned.

Jaya7 collects and processes personal data in accordance with its Privacy Policy. By registering on Jaya7, you consent to the collection and processing of your personal data as described in the Privacy Policy. The Privacy Policy explains what data is collected, how it is used, how it is stored, and what rights you have in relation to your data.

Jaya7 does not sell personal data to third parties. Data is shared only where necessary for the operation of the platform — for example, with payment processors to facilitate transactions — or where required by law. All data sharing is conducted in accordance with applicable data protection requirements.

Jaya7 uses industry-standard security measures to protect player data, including encryption of sensitive information and secure storage of account credentials. However, no online system is completely immune to security risks, and players are encouraged to take their own precautions, including using strong passwords and not sharing account credentials.

All content on the Jaya7 platform — including but not limited to the website design, logos, graphics, game interfaces, text, and software — is the intellectual property of Jaya7 or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial gaming purposes only.

You may not copy, reproduce, distribute, modify, or create derivative works from any Jaya7 content without prior written permission. Unauthorised use of Jaya7's intellectual property may result in account closure and legal action.

Game content on Jaya7 is provided under licence from third-party game developers. All rights in the game content remain with the respective developers and their licensors. Jaya7 does not claim ownership of third-party game content.

Jaya7 provides the platform on an "as available" basis. While Jaya7 makes every effort to maintain platform availability and reliability, it does not guarantee uninterrupted access. Scheduled maintenance, technical issues, or circumstances beyond Jaya7's control may result in temporary unavailability.

To the maximum extent permitted by applicable law, Jaya7 is not liable for:

• Loss of winnings or profits resulting from platform downtime or technical errors not caused by Jaya7's negligence.
• Losses resulting from a player's failure to comply with these Terms.
• Losses resulting from unauthorised access to a player's account where the player failed to take reasonable security precautions.
• Indirect, consequential, or incidental losses of any kind arising from use of the Jaya7 platform.

Where a technical error results in an incorrect game outcome or an erroneous credit to a player's account, Jaya7 reserves the right to correct the error and adjust the account balance accordingly. Winnings resulting from a technical error are not valid and will not be paid out.

Jaya7 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, Jaya7 will make reasonable efforts to notify registered players via the contact information on their account.

Your continued use of the Jaya7 platform after the publication of updated Terms constitutes your acceptance of the changes. If you do not agree with any changes to the Terms, you should stop using the platform and contact the support team to close your account.

Jaya7 recommends bookmarking this page and reviewing it periodically. The Terms in effect at the time of any dispute will be the version that applies to that dispute.

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the Jaya7 support team. The support team is available 24/7 and will respond to all enquiries promptly.

You can reach the Jaya7 support team through the live chat feature on the platform or by emailing [email protected]. When contacting support about a specific account issue, please have your registered contact number and account details ready to help the team assist you more efficiently.

For responsible gaming enquiries, including self-exclusion requests, please visit the Responsible Gaming page or contact support directly. Responsible gaming requests are treated as a priority and are processed without delay.